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FAQs
Our most frequently asked questions regarding our private shuttle transfer services.
- Is it really a fixed price ?
- Yes, that is how we are licensed.There is no meter in the vehicle. Flight or traffic delays are our problem, not yours.
- What do I do if someone at the airport proposes to take me to my hotel?
- There are some “cowboy” shuttle drivers at Paris airports without authorization or proper insurance. Under the French law governing airport transfers, there must be a written, pre-booked reservation. We are a fully licensed, properly insured and authorized airport transfer service.
- Can I book at the last minute?
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The transfer must be booked at least 48 hours in advance, but the best is more than 4 days before your arrival/departure.
- Is the shuttle transfer service 24/24 7/7 ?
- Yes, our private shuttle transfer service runs 24/24 7/7. However, there is a small supplement for night or weekend booking.
- Where do I go to find my driver at the airport ?
- The driver will be waiting for you after customs with your name on a sign-board.
- Are your luxury, shuttle transfer vehicles non-smoking and air-conditioned? How many do they seat ?
- Most of our vehicles are Mercedes, 8 seater, limousine people-carriers. All transfer vehicles are non-smoking and air-conditioned.
- Can I change or cancel my transfer reservation ?
- Reservations can be changed or cancelled up to 48 hours before transfer with no charge.
- Will the driver take care of our luggage ?
- Yes, of course. Our prestige, private, shuttle, transfer service is VIP, limousine level.
- What happens if my flight is delayed ?
- We will have a “paris-shuttle-transfer” driver waiting for you at the airport however delayed your flight is !
- Is there a charge if my flight is delayed ?
- No, we do not charge for waiting time. But feel free to tip your driver if your flight is over an hour delayed !
Shuttle-Transfers.net offers private driver and taxi services as well as group transfers in the Paris area - Our luxury / prestige vehicles are driven by professional and fully licensed chauffeur drivers - Our door-to-door "meet greet" transfers will take you from / to CDG airport (Paris Charles de Gaulle), Orly airport, Disneyland Paris (Euro-disneyland), Paris railway stations (gare du nord), Beauvais airport - Custom private or vip / prestige transfers with chauffeur are also available on request.
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